Policies

ALL USE OF THIS SITE IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS

General

1. By using the www.geoffmarlow.com website (“this site”) you agree to follow and be bound by these terms and conditions of use (“terms and conditions”) and agree to comply with all applicable laws and regulations. If any provision in these terms and conditions is unclear please contact us.

2. These terms and conditions including the Disclaimer and Privacy Policy below contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place. These terms and conditions may be updated and revised at any time without notice. Please check regularly to ensure you remain aware of the latest version.

3. Your agreement to be bound by these terms and conditions is deemed to occur upon your first use of the website. If you do not agree to be bound by these terms and conditions, you should stop using the site immediately. You must be at least 18 years of age to use this site. By using the site you represent and warrant that you are at least 18 years of age.

4. These terms and conditions apply between you the user of this site including any sub-domains (unless expressly excluded by their own terms and conditions) and Aligned Agility Ltd. (“we/us/our”) the owner and operator of this website whose registered office is at 10 Wellington Place, Cambridge, CB1 1HW, UK; Registered No. 4197164 (incorporated 10 April 2001); VAT Registration Number 795 3374 86.

5. Our data protection officer is Geoff Marlow who can be reached by email at: support(at)geoffmarlow(dot)com. Geoff Marlow is a Director of Aligned Agility Ltd. Any and all legal arrangements commercial and contractual relationships in relation to this website and Geoff Marlow's professional services are made exclusively with by and through Aligned Agility Ltd under the General Conditions of Contract available here unless expressly agreed otherwise in writing.

6. In these terms and conditions, “material” means any text graphics images audio video software data compilations page layout underlying code and software and any other form of information capable of being stored in a computer that appears on or forms part of this site. All material on the site is the property of Aligned Agility Ltd., our affiliates or other relevant third parties. By continuing to use the site you acknowledge that such material is protected by copyright trademarks database rights and other intellectual property rights.

7. Nothing on this site shall be construed as granting by implication estoppel or otherwise any license or right to use any trademark logo or service mark displayed on the site without the owner's prior written permission. You may for your own personal non-commercial use only retrieve display view and listen to site material on a computer or mobile device. You must not otherwise reproduce modify copy create derivative works distribute or use for commercial purposes any material without the express written permission of Aligned Agility Ltd.

8. You may not use the site in any way which causes or may cause damage to the site or affect any other user's use or enjoyment of the site or is harmful unlawful illegal abusive harassing threatening or otherwise objectionable or in breach of any applicable law regulation or governmental order or make transmit or store electronic copies of material on the site without the written permission of Aligned Agility Ltd.

9. Nothing in these terms and conditions will limit or exclude our or your liability in any way that is not permitted under applicable law including for death personal injury fraud or fraudulent misrepresentation resulting from negligence.

10. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control. Our liability for loss or damage, if any, howsoever caused, shall not be greater than the amount you have paid to us and you agree to indemnify and hold us harmless from any costs or liabilities in excess thereof.

11. You agree to defend indemnify and hold harmless Aligned Agility Limited and its officers directors shareholders employees and agents from and against any and all claims liabilities damages losses or expenses including servicing repair or correction of equipment or data any legal and other professional service fees and costs in any way connected with your access to or use of the site or materials.

12. Other than by prior arrangement we request that you do not submit confidential or proprietary information through this site. All comments feedback information or material submitted through or in association with this site shall be considered non-confidential unless otherwise agreed by us in writing. You acknowledge and accept full responsibility for ensuring that the content of any submissions you make is legal reliable appropriate and original. You grant us free irrevocable rights to use unsolicited submissions to this site for any purpose worldwide at our sole discretion.

13. You may not access this site or download use or export material in violation of applicable laws or regulations. Any such violation is expressly against these terms of use.

14. You may not transfer any of your rights under these terms and conditions to any other party. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected. The Contracts (Rights of Third Parties) Act 1999 shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions.

15. If any court or competent authority finds that any provision of these terms and conditions or part thereof is invalid illegal or unenforceable that provision or part-provision will to the extent required be deemed to be deleted and the validity and enforceability of the remaining terms and conditions will be unaffected. Unless otherwise agreed no delay act or omission by a party in exercising any right or remedy will be deemed a waiver of that or any other right or remedy.

16. By using this site you expressly agree that your rights and obligations shall be governed by and interpreted in accordance with the law of England and Wales and all disputes arising under the Agreement including non-contractual disputes or claims shall be subject to the exclusive jurisdiction of the English and Welsh courts. You and Aligned Agility Limited agree that the United Nations Convention on Contracts for the International Sale of Goods will not apply to any transaction conducted through or otherwise involving this site.

17. The following are service marks, trademarks and/or trade dress of Aligned Agility Limited: “geoffmarlow.com”; the terms “2D3D” in the context of organisational culture innovation agility and adaptiveness; “2D3D mindsets”; "Seeing-Being Traps"; the 2D3D device (‘thinking tool’ as featured by the Financial Times in December 1998); the 2D3D device image (as featured in the site favicon); the term "future-fit culture";  all custom site images and text; all custom site page headers; all custom site graphics buttons and icons. Other names trademarks images and logos referenced or included in this site are the intellectual property service marks trademarks and/or trade dress of their respective owners.

Disclaimer

1. This site and material are provided for general information purposes only on an “as is” and “as available” basis and may contain errors or omissions.

2. To the fullest extent permitted by law we disclaim all warranties of any kind whether express or implied including but not limited to merchantability fitness for a particular purpose title or non-infringement. Any material obtained via the site is used by you at your own discretion and risk. We make no warranty that the site or material will be available on a timely secure error-free uninterrupted basis or that any results you obtain from the use of the site or material will meet any objectives sought.

3. The material on this site includes original work and contributions from other sources that we endeavour to identify as such where possible.

4. This site may contain links to other websites and online resources that we neither own or control (“third party sites”). We do not take any responsibility for any resources that may be available on from or through third party sites and disclaim liability for any and all forms of loss or damage arising out of their use. The inclusion of a link to another site does not imply endorsement of the site or of those in control of that site.

5. We do not accept advertisements on the site and have no plans to do so.

6. Where this site mentions other providers we may receive a commission on purchases of their products or services. You are wholly responsible for due diligence in determining whether any such purchases meet your needs.

7. To the maximum extent permitted by law in no event shall Aligned Agility Limited its officers directors shareholders employees or agents be liable for any indirect punitive special incidental or consequential damages including loss of business revenue profits anticipated savings goodwill commercial opportunities or other economic advantage however it arises whether in an action of contract negligence or other tortious action or arising out of or in connection with the use or inability to use this site or materials.

Privacy Policy

1. We respect your privacy and aim to ensure that any information we hold about users of this site is managed and used in a responsible manner. This Privacy Policy describes how we collect and process your personal data.

2. Geoff Marlow, Director of Aligned Agility Limited is the data controller and data protection officer for geoffmarlow.com. He may be contacted regarding this Privacy Policy at support(at)geoffmarlow(dot)com

3. Full name of legal entity: the owner and operator of this site is Aligned Agility Ltd. (“we/us/our”) Registration Number 4197164 incorporated 10 April 2001; registered office 10 Wellington Place, Cambridge, CB1 1HW, UK; UK VAT Registration Number 795337486.

4. It is very important that the information we hold about you is accurate and up to date. Please inform us of any changes by email to: support(at)geoffmarlow(dot)com

5. Personal data means any information capable of identifying an individual. It does not include anonymised data. We may process the following categories of personal data: Communication Data; Customer Data; User Data; Technical Data; Marketing Data.

6. Communication Data includes any communication that you send to us through the contact page on this site email text social media messaging social media posting or any other method. We process this data for the purposes of communicating with you for record keeping and for the establishment pursuance or defence of legal claims. Our lawful ground for this processing is our legitimate interests in reply to communications sent to us to keep records and to establish pursue or defend legal claims.

7. Customer Data includes data relating to any purchases of goods and/or services such as your name title billing address delivery address email address phone number contact details purchase details and your card details. We process this data to supply goods and/or services you have purchased and to keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

8. User Data includes data about how you use this site and online services together with any data that you post for publication on this site or through other online services. We process this data to operate this site and ensure relevant content to ensure the security of this site to maintain backups of this site and/or databases and to enable publication and administration of this site other online services and business. Our lawful ground for this processing is our legitimate interests in properly administering this site and our business.

9. Technical Data includes data about your use of this site and online services such as your IP address login data details about your browser length of visit to pages on this site page views and navigation paths details about the number of times you use this site time zone settings and other technology on the devices you use to access this site. The source of this data is from our analytics tracking system. We process this data to analyse your use of this site and other online services to administer and protect our business and this site to deliver relevant content and advertisements to you through this site email and other media and to understand and improve the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests in properly administering and improving this site our business and our marketing activities.

10. Marketing Data includes data about your communication preferences regarding marketing from us and/or third parties. We process this data to enable you to partake in any promotions we may run to deliver relevant content and marketing to you through this site email and other media and to improve its effectiveness. Our lawful ground for this processing is our legitimate interests in how customers use our products and services so we can better serve customers and run a successful business.

11. We may use Customer Data, User Data, Technical Data and Marketing Data to deliver relevant content and advertisements to you through this site email and other platforms such as Facebook LinkedIn and Google to show relevant advertisements and to improve the relevance of the material we serve you. Our lawful ground for this processing is our legitimate interests in properly administering and improving this site our business and our marketing activities.

12. We do not collect any Sensitive Data that includes details about users race ethnicity religious or philosophical beliefs sex life sexual orientation political opinions trade union membership criminal convictions or offences or any health genetic or biometric data.

13. Where we are required to collect personal data by law or under the terms of the contract between us and you do not provide us with that data when requested we may be unable to perform our obligations under the contract. If you do not provide us with such data we may be unable to fully deliver a product or service you have ordered.

14. We only use your personal data for purposes we have agreed with you or reasonably compatible purposes. We may also be obliged to process personal data you have provided without your consent where this is required by law.

15. You can ask us to stop sending you marketing messages by following the opt-out links on any marketing emails sent to you or by contacting us at support(at)geoffmarlow(dot)com

16. If you opt out of receiving marketing communications this opt-out does not apply to personal data provided as a result of other transactions such as purchases and warranty registrations etc.

17. It may be necessary to share your personal data with: service providers who provide IT and system administration services; professional advisers including lawyers, bankers, auditors and insurers; government bodies that require us to report processing activities; third parties to whom in future we may sell transfer or merge parts of our business or our assets. We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We authorise such third parties to process your personal data only for appropriate purposes.

18. We are subject to the provisions of the General Data Protection Regulations that protect your personal data. Where we transfer your data to third parties outside of the EEA, we will only do so when adequate safeguards exist to ensure a similar level of security for your personal data. This means that we may transfer your personal data to: providers in countries with European Commission approval as providing an adequate level of protection for personal data; US based providers that are part of EU-US Privacy Shield; providers using specific contracts or codes of conduct or certification mechanisms approved by the European Commission as providing adequate personal data protection. We will request your explicit consent to any other transfer and you will have the right to withdraw this consent at any time.

19. We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for including satisfying any legal accounting or reporting requirements. We decide data retention times based on various factors including the processing purposes and amount of data its nature its sensitivity and the potential risk anticipated due to unauthorised access.

20. We are required by UK tax law to retain basic information about our customers including contact identity financial and transaction data for as long as they remain customers and for six years thereafter.

21. Where your personal data is aggregated in a suitably anonymous form we may retain and use it indefinitely for analytical research purposes.

22. Under data protection laws you have rights in relation to your personal data including the right to request access correction erasure restriction transfer non-processing portability of data and to withdraw your previously granted consent. If you wish to exercise any of these rights please email us at support(at)geoffmarlow(dot)com

23. You will not have to pay a fee to access your personal data or to exercise any of your other rights. We may refuse unreasonable or unfounded or repetitive or excessive requests or may charge a reasonable fee to comply.

24. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. This is a necessary security measure to protect your personal information from unauthorised disclosure. We may also need you to provide further information so we can respond to your request.

25. We try to respond to genuine legitimate requests within one month but may need longer if your request is particularly complex or is one of multiple requests.

26. If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). Before taking any such action we request that you contact us first so we can try to resolve your concerns directly.

27. This website may include links to third-party websites or other online resources. If you click on any such links these third parties may be able to collect or share data about you. We have no control over these parties nor their privacy policies. We recommend that you confirm the privacy arrangements of every online resource you access.

28. If you have any reason to believe that your privacy has been breached by your use of this site please contact us by email at support(at)geoffmarlow(dot)com and we will endeavour to promptly take appropriate action.

If you have questions about the above please contact us via the contact page or by email to support(at)geoffmarlow(dot)com  and we will be happy to respond.